For your online meetings, we are presently using Zoom. Zoom provides a safe virtual therapy alternative. Create your Zoom account ahead of your treatment at the zoom.us website. To join the call, just click on or type the link that our office has provided to you through email or text.
Zoom is compatible with both laptops and mobile devices, such as Android and iPhone. Ensure that you are utilizing Google Chrome, Firefox, or Safari (iPhone iOS 11 or above) web browser while accessing the link.
When you log in for the first time, your web browser will request your consent to use your microphone and camera for the call. After gaining access, a check-in box will pop up where you can input your name, informing your medical provider that you are prepared for your session.
Kindly remain patient while awaiting your provider to initiate the call at the set time.
Follow these steps to maximize your telehealth appointment!
Make sure your camera is activated and that you have enabled video.
Make sure your device has a reliable and strong internet connection. When utilizing a cell phone, having access to an internet source can enhance the connection quality. Ensure that streaming applications are disabled (Netflix, etc.) on your device.
Aim to connect about 5 minutes before your appointment begins. This will guarantee that your device functions correctly and you can connect. You might see a screen indicating that your appointment will start as soon as your meeting host approves it.
Make sure you have enough room to carry out your session and be at ease. Select a place where you can feel the most at ease both physically and emotionally. Your therapist will request that you move around during your session, so ensure you have space to do so. Select a private location without distractions so you can share information openly with your therapist.
Select a stable location. Utilizing the same space during each visit enables your provider to be familiar with the available equipment and furniture for treatment.
Be ready for the possibility that you might need to adjust your device to a position where the entire visual field is accessible during the video call.
Put on comfortable attire that permits movement and is visible on video. Wearing well-fitted clothing enables your provider to evaluate how different areas of your body move and identify the most effective intervention.